# Products

**URL:** https://community.itrsgroup.com/c/products/8.md

[Latest](https://community.itrsgroup.com/latest.md) · [Categories](https://community.itrsgroup.com/categories.md) · [Tags](https://community.itrsgroup.com/tags.md)

---

## [About the Products category](https://community.itrsgroup.com/t/about-the-products-category/22)

<div class="topic-metadata">

**Author:** [@system](https://community.itrsgroup.com/u/system)\
**Replies:** 0\
**Last updated:** [8 November 2021 11:41 UTC](https://community.itrsgroup.com/t/about-the-products-category/22 "2021-11-08T11:41:17Z")

</div>

The Products category is for general discussion about ITRS products. There are also sub-categories for the most popular product families.

---

## [How to view all the configured xpath from web dashboard/ .adb file?](https://community.itrsgroup.com/t/how-to-view-all-the-configured-xpath-from-web-dashboard-adb-file/296)

<div class="topic-metadata">

**Author:** [@Bhuvan](https://community.itrsgroup.com/u/Bhuvan)\
**Replies:** 3\
**Last updated:** [28 April 2025 08:49 UTC](https://community.itrsgroup.com/t/how-to-view-all-the-configured-xpath-from-web-dashboard-adb-file/296 "2025-04-28T08:49:20Z")

</div>

Hi All, Is there a way to view all the xpaths configured in the Geneos Web dashboard/ from .adb file? :slight\_smile: I have a handful of web dashboards and their corresponding adb file, right now the only way I can cop…

---

## [Rust library for creating Geneos Toolkit Dataviews](https://community.itrsgroup.com/t/rust-library-for-creating-geneos-toolkit-dataviews/324)

<div class="topic-metadata">

**Author:** [@Johan\_Thoren](https://community.itrsgroup.com/u/Johan_Thoren)\
**Replies:** 0\
**Last updated:** [8 April 2025 05:51 UTC](https://community.itrsgroup.com/t/rust-library-for-creating-geneos-toolkit-dataviews/324 "2025-04-08T05:51:13Z")

</div>

I’ve created a Rust library that simplifies creating Dataviews for the Geneos Toolkit plugin. This could be valuable for anyone using Rust in their environment but it’s mostly a convenience for myself. Crate: crates.io…

---

## [SSL Handshake Failure in WebMon Netprobe - Geneos Version 7.1.1](https://community.itrsgroup.com/t/ssl-handshake-failure-in-webmon-netprobe-geneos-version-7-1-1/316)

<div class="topic-metadata">

**Author:** [@Kumar](https://community.itrsgroup.com/u/Kumar)\
**Replies:** 2\
**Last updated:** [13 January 2025 05:01 UTC](https://community.itrsgroup.com/t/ssl-handshake-failure-in-webmon-netprobe-geneos-version-7-1-1/316 "2025-01-13T05:01:37Z")

</div>

Hi Team, We are encountering an SSL handshake failure with the following error message in WebMon Netprobe Geneos Version 7.1.1 post upgrade from : error:14094410:SSL routines:ssl3\_read\_bytes:sslv3 alert handshake failu…

---

## [can mssql db deadlock be monitored in itrs for random queries?](https://community.itrsgroup.com/t/can-mssql-db-deadlock-be-monitored-in-itrs-for-random-queries/310)

<div class="topic-metadata">

**Author:** [@arunkumar1](https://community.itrsgroup.com/u/arunkumar1)\
**Replies:** 3\
**Last updated:** [10 October 2024 13:43 UTC](https://community.itrsgroup.com/t/can-mssql-db-deadlock-be-monitored-in-itrs-for-random-queries/310 "2024-10-10T13:43:16Z")

</div>

can mssql db deadlock be monitored in itrs for random queries?

---

## [How to compare two dataviews by matching the row name?](https://community.itrsgroup.com/t/how-to-compare-two-dataviews-by-matching-the-row-name/304)

<div class="topic-metadata">

**Author:** [@Bhuvan](https://community.itrsgroup.com/u/Bhuvan)\
**Replies:** 2\
**Last updated:** [27 August 2024 15:15 UTC](https://community.itrsgroup.com/t/how-to-compare-two-dataviews-by-matching-the-row-name/304 "2024-08-27T15:15:28Z")

</div>

Hi All, Does anyone know how to compare a column from two dataviews based on their row name. Example: TABLE:1 Col1. Col2 A. 2 B. 5 TABLE2: Col1. Col2 A. 0 B. 0 Rule should be, If TABLE…

---

## [Kafka monitoring in netprobe version 5.14](https://community.itrsgroup.com/t/kafka-monitoring-in-netprobe-version-5-14/297)

<div class="topic-metadata">

**Author:** [@ArunKumar](https://community.itrsgroup.com/u/ArunKumar)\
**Replies:** 1\
**Last updated:** [5 August 2024 08:06 UTC](https://community.itrsgroup.com/t/kafka-monitoring-in-netprobe-version-5-14/297 "2024-08-05T08:06:28Z")

</div>

Hi Team, we are trying to set up Kafka monitoring using jmx plugin, please assist on how to setup Kafka monitoring using jmx plugin

---

## [Need documentation on itrs netprobe restart on windows servers](https://community.itrsgroup.com/t/need-documentation-on-itrs-netprobe-restart-on-windows-servers/291)

<div class="topic-metadata">

**Author:** [@ArunKumar](https://community.itrsgroup.com/u/ArunKumar)\
**Replies:** 3\
**Last updated:** [22 July 2024 06:53 UTC](https://community.itrsgroup.com/t/need-documentation-on-itrs-netprobe-restart-on-windows-servers/291 "2024-07-22T06:53:30Z")

</div>

Hi Team, we’ve tried to restart the netprobe on the windows servers but we are unable to restart it. The servers are owned by the mq middleware team. we’ve checked with both unix and mq team on this restart activity, b…

---

## [How to create a rule for the services running in the primary and secondary servers](https://community.itrsgroup.com/t/how-to-create-a-rule-for-the-services-running-in-the-primary-and-secondary-servers/288)

<div class="topic-metadata">

**Author:** [@ArunKumar](https://community.itrsgroup.com/u/ArunKumar)\
**Replies:** 2\
**Last updated:** [3 July 2024 12:00 UTC](https://community.itrsgroup.com/t/how-to-create-a-rule-for-the-services-running-in-the-primary-and-secondary-servers/288 "2024-07-03T12:00:12Z")

</div>

How to create a rule for the services running in the primary and secondary servers I’m trying to create rule for the services running in primary or in the secondary servers. The services must run in any of the servers …

---

## [Using Cordial's \`geneos\` to manage certificates for remote, decoupled Geneos servers](https://community.itrsgroup.com/t/using-cordials-geneos-to-manage-certificates-for-remote-decoupled-geneos-servers/285)

<div class="topic-metadata">

**Author:** [@pgalbavy](https://community.itrsgroup.com/u/pgalbavy)\
**Replies:** 0\
**Last updated:** [24 May 2024 12:39 UTC](https://community.itrsgroup.com/t/using-cordials-geneos-to-manage-certificates-for-remote-decoupled-geneos-servers/285 "2024-05-24T12:39:05Z")

</div>

As of the most recent release (Release Release v1.13.2 - Breaking Changes - Beware! Minor Patch #2 · ITRS-Group/cordial · GitHub) the Linux workflow is simplified for decoupled Geneos installs: :warning: NOTE the new co…

---

## [Geneos and Open Telemetry Best Practise](https://community.itrsgroup.com/t/geneos-and-open-telemetry-best-practise/284)

<div class="topic-metadata">

**Author:** [@pgalbavy](https://community.itrsgroup.com/u/pgalbavy)\
**Replies:** 0\
**Last updated:** [23 May 2024 16:03 UTC](https://community.itrsgroup.com/t/geneos-and-open-telemetry-best-practise/284 "2024-05-23T16:03:15Z")

</div>

Geneos and Open Telemetry Best Practise Introduction The examples in this document are intended to form the initial basis for best practise advice to Geneos administrators on how to integrate with Open Telemetry instrume…

---

## [is it possible to do ci- cd setup to configuration deploy xml files in the itrs active console?](https://community.itrsgroup.com/t/is-it-possible-to-do-ci-cd-setup-to-configuration-deploy-xml-files-in-the-itrs-active-console/278)

<div class="topic-metadata">

**Author:** [@ArunKumar](https://community.itrsgroup.com/u/ArunKumar)\
**Replies:** 8\
**Last updated:** [25 April 2024 10:38 UTC](https://community.itrsgroup.com/t/is-it-possible-to-do-ci-cd-setup-to-configuration-deploy-xml-files-in-the-itrs-active-console/278 "2024-04-25T10:38:42Z")

</div>

is it possible to have a ci- cd setup to deploy configuration xml files in the itrs active console?

---

## [Kafka and mongo db itrs setup](https://community.itrsgroup.com/t/kafka-and-mongo-db-itrs-setup/275)

<div class="topic-metadata">

**Author:** [@ArunKumar](https://community.itrsgroup.com/u/ArunKumar)\
**Replies:** 1\
**Last updated:** [10 April 2024 10:56 UTC](https://community.itrsgroup.com/t/kafka-and-mongo-db-itrs-setup/275 "2024-04-10T10:56:06Z")

</div>

Hi Team, please share the documentation for the Kafka and mongo db itrs setup pfb the itrs version, we are using now. Geneos version: GA5.11.3-211221 JIDE version: 3.3.0

---

## [I'd like to know about itrs setup for ecs monitoring](https://community.itrsgroup.com/t/id-like-to-know-about-itrs-setup-for-ecs-monitoring/271)

<div class="topic-metadata">

**Author:** [@ArunKumar](https://community.itrsgroup.com/u/ArunKumar)\
**Replies:** 3\
**Last updated:** [26 February 2024 13:55 UTC](https://community.itrsgroup.com/t/id-like-to-know-about-itrs-setup-for-ecs-monitoring/271 "2024-02-26T13:55:13Z")

</div>

I’d like to know about itrs setup for ecs monitoring

---

## [RELEASE: Cordial v1.10.2](https://community.itrsgroup.com/t/release-cordial-v1-10-2/219)

<div class="topic-metadata">

**Author:** [@pgalbavy](https://community.itrsgroup.com/u/pgalbavy)\
**Replies:** 0\
**Last updated:** [17 August 2023 07:29 UTC](https://community.itrsgroup.com/t/release-cordial-v1-10-2/219 "2023-08-17T07:29:27Z")

</div>

It’s been sometime since we posted an updated here. cordial is no up to v1.10.2 and the changes since the last release posted here are below. Change Log Version v1.10.2 Released 2023-10-31 Please report issues via g…

---

## [Geneos Xtender (preview) allows you to easily use Nagios compatible plugins with Geneos](https://community.itrsgroup.com/t/geneos-xtender-preview-allows-you-to-easily-use-nagios-compatible-plugins-with-geneos/218)

<div class="topic-metadata">

**Author:** [@Johan\_Thoren](https://community.itrsgroup.com/u/Johan_Thoren)\
**Replies:** 0\
**Last updated:** [2 August 2023 09:47 UTC](https://community.itrsgroup.com/t/geneos-xtender-preview-allows-you-to-easily-use-nagios-compatible-plugins-with-geneos/218 "2023-08-02T09:47:20Z")

</div>

We’ve recently released an early preview of Geneos Xtender to the public under the Apache-2.0 license. Geneos Xtender allows you to use any Nagios-compatible plugin with Geneos through the Toolkit plugin. It includes a p…

---

## [RELEASE: cordial v1.7.0 Final](https://community.itrsgroup.com/t/release-cordial-v1-7-0-final/215)

<div class="topic-metadata">

**Author:** [@pgalbavy](https://community.itrsgroup.com/u/pgalbavy)\
**Replies:** 0\
**Last updated:** [5 July 2023 15:46 UTC](https://community.itrsgroup.com/t/release-cordial-v1-7-0-final/215 "2023-07-05T15:46:51Z")

</div>

We are very pleased to announce the next release of the cordial Geneos tools, including numerous changes and fixes since v.1.6.0. Please see below for more information! Once this has been through some testing we should …

---

## [RELEASE: Cordial v1.4.4](https://community.itrsgroup.com/t/release-cordial-v1-4-4/159)

<div class="topic-metadata">

**Author:** [@pgalbavy](https://community.itrsgroup.com/u/pgalbavy)\
**Replies:** 14\
**Last updated:** [12 April 2023 08:17 UTC](https://community.itrsgroup.com/t/release-cordial-v1-4-4/159 "2023-04-12T08:17:07Z")

</div>

We are very pleased to announce this release of cordial - v1.4.4 Change Log Version v1.4.4 - 2023/04/12 Fixes New Default expand option should NOT itself default to nil Version v1.4.3 - 2023/04/12 Fixes too…

---

## [Request for comments: Cordial's geneos tool and running as root](https://community.itrsgroup.com/t/request-for-comments-cordials-geneos-tool-and-running-as-root/207)

<div class="topic-metadata">

**Author:** [@pgalbavy](https://community.itrsgroup.com/u/pgalbavy)\
**Replies:** 2\
**Last updated:** [10 March 2023 05:56 UTC](https://community.itrsgroup.com/t/request-for-comments-cordials-geneos-tool-and-running-as-root/207 "2023-03-10T05:56:19Z")

</div>

I am looking to hear from Geneos user whether or not you use the geneos tool contained in cordial. I would like to hear about how you use Linux user account with respect to Geneos and individual components. At the momen…

---

## [Multiple Managed Entities in Geneos tools Self Announcing Netprobes](https://community.itrsgroup.com/t/multiple-managed-entities-in-geneos-tools-self-announcing-netprobes/163)

<div class="topic-metadata">

**Author:** [@mbaker](https://community.itrsgroup.com/u/mbaker)\
**Replies:** 3\
**Last updated:** [3 December 2022 08:42 UTC](https://community.itrsgroup.com/t/multiple-managed-entities-in-geneos-tools-self-announcing-netprobes/163 "2022-12-03T08:42:51Z")

</div>

I have been trying the geneos command line tool described in the initial release post for the first time over the last couple of days and it has proved incredibly easy to use, with a vast array of features. I was up and…

---

## [How to ignore log files that have not been created yet ?](https://community.itrsgroup.com/t/how-to-ignore-log-files-that-have-not-been-created-yet/193)

<div class="topic-metadata">

**Author:** [@cwills](https://community.itrsgroup.com/u/cwills)\
**Replies:** 1\
**Last updated:** [17 November 2022 15:26 UTC](https://community.itrsgroup.com/t/how-to-ignore-log-files-that-have-not-been-created-yet/193 "2022-11-17T15:26:57Z")

</div>

The question I have is that I’ve created a rule in ITRS which checks whether a log file exists or not, however ITRS. How do make sure that ITRS, flags this as Green until such time the log file exists and has a genuine s…

---

## [Running 2 Active Consoles on the same machine](https://community.itrsgroup.com/t/running-2-active-consoles-on-the-same-machine/118)

<div class="topic-metadata">

**Author:** [@Kam](https://community.itrsgroup.com/u/Kam)\
**Replies:** 4\
**Last updated:** [17 January 2022 15:35 UTC](https://community.itrsgroup.com/t/running-2-active-consoles-on-the-same-machine/118 "2022-01-17T15:35:27Z")

</div>

Whilst it is not a recommended practice to run two Active Consoles on the same machine there is a valid reason for doing these and a valid method to set this up without causing corruption of workspaces and errors and exc…

---

## [Helm + Kubernetes Gateways provide fast Upgrades](https://community.itrsgroup.com/t/helm-kubernetes-gateways-provide-fast-upgrades/133)

<div class="topic-metadata">

**Author:** [@Steve\_Lapp](https://community.itrsgroup.com/u/Steve_Lapp)\
**Replies:** 0\
**Last updated:** [14 January 2022 15:52 UTC](https://community.itrsgroup.com/t/helm-kubernetes-gateways-provide-fast-upgrades/133 "2022-01-14T15:52:59Z")

</div>

5.10 brought us our first Helm Chart for Geneos Gateways. Since then I have used it to upgrade to 5.10.1 and 5.11. Using Helm allows for a simple command to upgrade to the latest chart and application version. We ha…

---

## [Using count() in a rule on a list of empty strings returns zero](https://community.itrsgroup.com/t/using-count-in-a-rule-on-a-list-of-empty-strings-returns-zero/121)

<div class="topic-metadata">

**Author:** [@pgalbavy](https://community.itrsgroup.com/u/pgalbavy)\
**Replies:** 1\
**Last updated:** [13 December 2021 13:14 UTC](https://community.itrsgroup.com/t/using-count-in-a-rule-on-a-list-of-empty-strings-returns-zero/121 "2021-12-13T13:14:53Z")

</div>

Saw an interesting one today and while we are investigating what the actual intention is, it would be interesting to hear feedback from users. In this article my colleague @hlee showed how to use a relative path to matc…

---

## [Netprobe to Gateway Communication and Efficiency](https://community.itrsgroup.com/t/netprobe-to-gateway-communication-and-efficiency/29)

<div class="topic-metadata">

**Author:** [@pgalbavy](https://community.itrsgroup.com/u/pgalbavy)\
**Replies:** 0\
**Last updated:** [8 November 2021 16:08 UTC](https://community.itrsgroup.com/t/netprobe-to-gateway-communication-and-efficiency/29 "2021-11-08T16:08:20Z")

</div>

This article describes how a Netprobe sends sample data to a Gateway and how it does so efficiently. The name for the inter-process protocol for traditional Geneos components is EMF2. Please note: The below is intended …
