These terms govern use of the Internet forum at To use the forum, you must agree to these terms with ITRS Group Ltd, the company that runs the forum.

The ITRS Group may offer other products and services, under different terms. These terms apply only to use of the forum.

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Important Terms

These terms include a number of important provisions that affect your rights and responsibilities, such as the disclaimers in Disclaimers, limits on the ITRS Group’s liability to you in Limits on Liability, your agreement to cover the ITRS Group for damages caused by your misuse of the forum in Responsibility for Your Use, and an agreement to settle disputes in accordance with English and Welsh law and in English and Welsh courts in Disputes (the “Agreement”).

“ITRS Group” is a group of companies whose trading entities include: ITRS Group Limited & Opsview Limited (England); ITRS Asia Pte. Limited (Singapore); ITRS Asia Limited (Hong Kong); ITRS America, Inc. & Op5, Inc. & Opsview, Inc. & Uptrends, LLC (USA); Op5 AB (Sweden); and Uptrends B.V. (Netherlands). For further details please refer to the ITRS Group website:

Your Permission to Use the Forum

Subject to these terms, the ITRS Group gives you permission to use the forum. Everyone needs to agree to these terms to use the forum.

Conditions for Use of the Forum

Your permission to use the forum is subject to the following conditions:

  1. You must be at least thirteen years old.

  2. You may no longer use the forum if the ITRS Group notifies you directly to say that you may not.

  3. You must use the forum in accordance with Acceptable Use and Content Standards.

Acceptable Use

  1. You may not break any applicable law and/or regulations in using the forum.

  2. You may not use or try to use another individual’s account on the forum. In addition, only an individual’s email address should be used to create that individual’s account; the use of generic role or group /team e-mail addresses is not permitted.

  3. You may not buy, sell, or otherwise trade in user names or other unique identifiers on the forum.

  4. You may not send advertisements, chain letters, or other solicitations through the forum, or use the forum to gather addresses or other personal data whether for commercial mailing lists or databases or otherwise.

  5. You may not automate access to the forum, or monitor the forum, such as with a web crawler, browser plug-in or add-on, or other computer program that is not a web browser. You may crawl the forum to index it for a publicly available search engine, if you run one.

  6. You may not use the forum to send e-mail to distribution lists, newsgroups, or group mail aliases.

  7. You may not falsely imply that you’re affiliated with or endorsed by the ITRS Group.

  8. You may not hyperlink to images or other non-hypertext content on the forum on other webpages.

  9. You may not remove any marks showing proprietary ownership from materials you download from the forum.

  10. You may not show any part of the forum on other websites with <iframe>.

  11. You may not disable, avoid, or circumvent any security or access restrictions of the forum.

  12. You may not strain infrastructure of the forum with an unreasonable volume of requests, or requests designed to impose an unreasonable load on information systems underlying the forum.

  13. You may not impersonate others through the forum.

  14. You may not encourage or help anyone in violation of these terms.

Content Standards

  1. You may not submit content to the forum that is illegal, offensive, or otherwise harmful to others. This includes content that is harassing, inappropriate, or abusive.

  2. You may not submit content to the forum that violates the local laws and/or regulations, infringes anyone’s intellectual property rights, violates anyone’s privacy, or breaches agreements you have with others.

  3. You may not submit content to the forum containing malicious computer code, such as computer viruses or spyware.

  4. You may not submit content to the forum as a mere placeholder, to hold a particular address, user name, or other unique identifier.

  5. You may not use the forum to disclose information that you don’t have the right to disclose e.g. another individual’s confidential or personal information.


The ITRS Group reserves the right to investigate and prosecute violations of these terms to the fullest extent permitted by law. Where applicable the ITRS Group shall notify and cooperate with law enforcement authorities in prosecuting violations of the law and these terms.

The ITRS Group reserves the right to change, redact, and delete content on the forum for any reason, at its complete discretion, whether it is explicitly in breach of these terms of this Agreement or not. If you believe someone has submitted content to the forum in violation of these terms, contact us immediately.

Your Account

You must create and log into an account to use some features of the forum.

To create an account, you must provide some information about yourself. If you create an account, you agree to provide, at a minimum, a valid e-mail address, and to keep that address up-to-date. You may close your account at any time by e-mailing

You agree to be responsible for all action taken using your account, whether authorized by you or not, until you either close your account or notify the ITRS Group that your account has been compromised. You agree to notify the ITRS Group immediately if you suspect your account has been compromised. You agree to select a secure password for your account, and keep it secret.

The ITRS Group may restrict, suspend, or close your account on the forum according to its policy for handling copyright-related takedown requests, or if the ITRS Group reasonably believes that you’ve broken any rule in these terms.

Your Content

Nothing in these terms gives the ITRS Group any ownership rights in intellectual property that you share with the forum, such as your account information, posts, or other content you submit to the forum. Nothing in these terms gives you any ownership rights in the ITRS Group’s intellectual property, either.

Between you and the ITRS Group, you remain solely responsible for content you submit to the forum. You agree not to wrongly imply that content you submit to the forum is sponsored or approved by the ITRS Group. These terms do not obligate the ITRS Grop to store, maintain, or provide copies of content you submit, and to change it, according to these terms.

Content you submit to the forum belongs to you, and you decide what permission to give others for it. But at a minimum, you license the ITRS Group to provide content that you submit to the forum to other users of the forum. That special license allows the ITRS Group to copy, publish, and analyze content you submit to the forum.

When content you submit is removed from the forum, whether by you or by the ITRS Group, the ITRS Group’s special license ends when the last copy disappears from the ITRS Group’s backups, caches, and other systems. Other licenses you apply to content you submit, such as Creative Commons licenses, may continue after your content is removed. Those licenses may give others, or the ITRS Group itself, the right to share your content through the forum again.

Others who receive content you submit to the forum may violate the terms on which you license your content. (“User Licensed Content”)


Your Responsibility

You agree to indemnify the ITRS Group from legal claims by others related to your breach of these terms, or breach of these terms by others using your account on the forum. Both you and the ITRS Group agree to notify the other side of any legal claims for which you might have to indemnify the ITRS Group as soon as possible. You agree to allow the ITRS Group to control investigation, defense, and settlement of legal claims for which you would have to indemnify the ITRS Group , and to cooperate with those efforts. The ITRS Group agrees not to agree to any settlement that admits fault for you or imposes obligations on you without your prior agreement, but recognising that your failure to agree a settlement may entail additional costs to you under the indemnity. For the avoidance of doubt, where the ITRS Group waives its right to exclusive conduct of proceedings, you shall continue to indemnify the ITRS Group in full against all costs and you may not enter into settlement without the ITRS Group’s prior written agreement.


You accept all risk of using the forum and content on the forum. As far as the law allows, the ITRS Group and its suppliers provide the forum on an “as is” basis, without any warranty whatsoever.

The forum may hyperlink to and integrate forums and services run by others. The ITRS Group does not offer any warranty in respect of services run by others, or content that others may provide. Use of services run by others may be governed by other terms and it is your responsibility to ensure your compliance with such terms.

Limits on Liability

Neither the ITRS Group nor its suppliers will be liable to you for damages resulting from a breach of contract that their personnel could not have reasonably foreseen at the time when you agreed to these terms.

As far as the law allows, the ITRS Group’s total liability under this Agreement for claims of any kind that are related to the forum or content on the forum will be limited to £50.


The ITRS Group welcomes your feedback and suggestions for the forum. See the Contact section below for ways to get in touch with us.

You agree that the ITRS Group will be free to act on feedback and suggestions you provide, and that the ITRS Group won’t have to notify you that your feedback was used, get your permission to use it, or pay you if it takes action based on your feedback. You agree not to submit feedback or suggestions that you believe might be confidential or proprietary, to you or others.


Either you or the ITRS Group may end this Agreement at any time by notice to the other party in writing. When the Agreement ends, your permission to use the forum also ends.

The following provisions survive the end of the Agreement: Your Content, Feedback, Your Responsibility, Disclaimers, Limits on Liability, and General Terms.


Any dispute related to these terms or your use of the forum shall be conducted in English.

Both parties agree and acknowledge that damages may not be an adequate remedy for a breach of the terms of this Agreement and either party shall be entitled to apply for an injunction.

The parties agree that the any dispute or claim relating to the terms of, or in respect of, this Agreement shall be subject to English and Welsh law and the courts of England and Wales shall have exclusive jurisdiction over such disputes.

General Terms

If a provision of these terms is unenforceable as written, but could be changed to make it enforceable, that provision should be modified to the minimum extent necessary to make it enforceable. Otherwise, that provision should be removed.

No party who is not a party to this Agreement shall have the right to bring a claim under it.

You may not assign this Agreement to a third party. The ITRS Group may assign this Agreement to any affiliate of the ITRS Group. Any attempted assignment of the Agreement contrary to these terms has no legal effect.

Neither the exercise of any right under this Agreement, nor waiver of any breach of this Agreement, waives any other breach of this Agreement.

These terms embody all the terms of the Agreement between you and the ITRS Group about use of the forum. These terms entirely replace any other agreements about your use of the forum, whether written or not.


You may notify the ITRS Group under these terms or send questions to the ITRS Group, at

The ITRS Group may notify you under these terms using the e-mail address you provide for your account on the forum, or by posting a message to the homepage of the forum or your account page.


The ITRS Group last updated these terms on 17 Novenmber 2021 and may update these terms again. The ITRS Group will post all updates to the forum. The ITRS Group may also announce updates with special messages or alerts on the forum.

Once you get notice of an update to these terms, you must agree to the new terms in order to keep using the forum.

Data Protection

In using the forum, you accept full responsibility for any personal or confidential data that you share with the forum. The ITRS Group strongly advises users against sharing any personal and/or confidential data with the forum and may delete such posts when flagged.

The ITRS Group will never use your name and/or email address except: (i) as a security means to verify your identity; (ii) to issue posts where you have opted into certain topics/ updates (your preferences can be updated at any time); and/or (iii) to investigate any alleged breach of the terms of this Agreement. For the avoidance of doubt, the ITRS Group will never use information provided by you to access the forum for marketing purposes.